YOUR PRIVATE PET OFFICE
Live Care
Elodie · Lily
Annecy, Jardins de l’Europe
Time stamped updates. Demonstration only, not connected data.
DESIGNED FOR MOVEMENT
ANTICIPATE
01Consider it handled.
EVOLVE
02Make it seamless.
BREATHE
03Delegate the pet side of it.
For every mission in Geneva, ALTITUDE checks the professional, their credentials and their suitability for the specific animal and request before making a recommendation.
When a professional crosses the French-Swiss border to carry out a mission in Geneva, the requirements applicable to that mission are checked before confirmation.
Availability gets someone considered.
Suitability is what earns the recommendation.
INTERNATIONAL BY DESIGN
FRENCH & ENGLISH
ALTITUDE remains your point of contact while coordinating locally in French and English.
Local execution. One clear conversation.
DIRECT ACCESS
Reach ALTITUDE from anywhere in the world.
+33 6 95 30 39 76
Message us when convenient. If speaking is easier, we will call you back.
PRIVACY BY DESIGN
Your Dossier Privé stays controlled.
Only the information required for a confirmed mission is shared with the relevant professional.
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A service handles the request.
A Private Pet Office remembers what matters beyond it.
Because feeling looked after also means feeling remembered.
ALTITUDE MEMBERSHIP
One message is enough to get things moving. We handle the research, coordination and follow-up around your pet, and come back to you only when your decision is needed.
You stay in control. We take care of what happens in between.
Keep the routines, professionals and arrangements that already work for you.
When something changes, ALTITUDE already knows your pet, your preferences and the standards you expect. You send one message, and we take it from there.
The needs that keep coming back no longer have to keep coming back to you.
Walks, stays, appointments, searches, recurring arrangements and changes of plan can be anticipated and coordinated by ALTITUDE.
You stay involved where your input matters. The rest keeps moving.
PRIVATE OFFICE is for the point where you no longer want your pet’s care to operate as a series of separate tasks.
ALTITUDE holds the wider picture: their routines, trusted professionals, recurring needs, important dates, changing circumstances and what may need attention next.
You do not have to initiate every step for the system to keep moving.
ANTICIPATE · EVOLVE · BREATHE
WHAT ALTITUDE TAKES CARE OF
Private Office
PRÉFÉRENCE
PRIVILÈGE ADDS
PRIVATE OFFICE ADDS
You stay in control.
We keep everything else moving.
A NOTE FROM THE FOUNDER
When I first looked for care for my own dog, Lily, these were the criteria that mattered most to me.
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01. I want to know she is safe.With a reliable professional who has been properly vetted.
02. I want to know how she is doing.Without spending the day waiting for updates.
03. I want a Plan B before I need one.Not a last-minute search when something changes.
04. I want to delegate the coordination too.Not spend two days searching, comparing and organising one hour of care.
THAT STANDARD BECAME ALTITUDE.
The hardest part was never just finding a service. It was everything between the services: knowing who to trust, keeping the right information together, coordinating people and plans, and having a reliable next step when something changed.
That is what ALTITUDE was created to hold together.
The care stays personal. The organisation around it becomes structured.
And the standard remains simple:
If I wouldn’t choose it for Lily, I won’t recommend it for yours.
ELODIE MORAN
Founder, La Conciergerie Animale ALTITUDE
Those criteria became the CARE+ standard.
CARE+
Confidence · Anticipation · Routine · Efficiency
C · CONFIDENCE
The confidence of knowing the right professional has been properly vetted.
A · ANTICIPATION
Needs, alternatives and next steps considered before they become urgent.
R · ROUTINE
Their routines, preferences and what works best for them stay part of every care arrangement.
E · EFFICIENCY
One request from you. The research, coordination and follow-up stay with us.
THE + IS CONTINUITY
We remember what matters, so you never have to start by explaining everything again.
Your pet’s routines, preferences, lifestyle and the standards that matter to you are already part of the picture when you come back or need something new.
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PUPPY CARE+
The right beginning starts before they come home.
290 EUR · 280 CHF
We help you understand what sits behind the choice: how the puppies are raised, the breeder’s approach, the information that matters and whether the match makes sense for the life you want to share with your dog.
The first weeks should feel exciting, not improvised.
390 EUR · 380 CHF
We prepare what will make the beginning easier: the home setup, first routines, useful professionals and the decisions that are better made before they become urgent. So when your puppy arrives, you can focus on building the relationship rather than figuring everything out at once.
TRAVEL CARE+
Arrive for the season. Let them feel at home too.
From 590 EUR · 580 CHF
Before you settle into the French Alps, we prepare the local professionals, routines and practical arrangements your pet may need, so their life here starts feeling familiar from the beginning.
The destination changes. Their care stays familiar.
From 390 EUR · 380 CHF
We bring the practical pieces together before you leave: documents, transport, key appointments and arrival logistics, so every move feels considered and you are not solving things one by one along the way.
CONTINUITY CARE+
Your Plan B should exist before Plan A fails.
290 EUR · 280 CHF
Your usual sitter cancels. Your return is delayed. The person you rely on is suddenly unavailable. We prepare the alternatives before that happens, so you’re not searching for someone trustworthy while the clock is already running.
Your veterinarian plans the medical care. We make the life around it work.
390 EUR · 380 CHF
Before your pet comes home, we organise what recovery will actually require in daily life: the journey back, the home setup, adjusted routines, follow-up appointments and any practical support that needs to be in place. Medical decisions stay with your veterinarian. ALTITUDE makes sure their recovery plan can work beyond the clinic.
LONGEVITY CARE+
Evolve their routine. Optimise their vitality.
From 490 EUR · 480 CHF
We look at how your dog actually lives today: movement, rest, routines, stimulation, weight, environment and the habits that shape their everyday wellbeing. Then we help you adjust what is no longer serving them and build a more intentional routine around what they genuinely need now, with the right professionals involved where relevant.
A tailored setup built around their comfort and wellbeing.
390 EUR · 380 CHF
We help you make the right adjustments as their needs change, so you never have to figure it all out alone. We look at their routines, movement, rest, home setup and everyday support, then build a clear plan around what they need now. You know what to keep, what to change and what to watch, so you can feel confident you’re doing the right things for their comfort, wellbeing and vitality.
FROM REQUEST TO RESOLUTION
One request starts the process. We review what matters, identify the right next step and come back to you only for the decisions that require your approval. Nothing is presented as confirmed until the relevant details have been checked.
01 · TELL US
Give us the request, the context and anything that matters to you.
02 · WE REVIEW
Timing, constraints, preferences, risks and what is already known.
03 · WE SELECT
The right solution and, where needed, the right professional.
04 · YOU APPROVE
You stay in control without managing every step.
05 · WE COORDINATE
People, timing and the right information move together.
06 · WE CLOSE THE LOOP
The request is followed through, not simply handed off.
Start with what you need today.
We’ll take it from there.
Every request is personally reviewed
before the next step.
